Provides leadership and performs managerial, planning, and administrative work functions associated with short-term and long-term operations, repair, and maintenance of the City’s water, wastewater treatment, natural gas, electric and telecommunications utilities. Serves as backup to Director of Utilities; fills in as primary decision-maker and contact in the absence of Director of Utilities; performs special projects and tasks; assists with strategic planning and budgeting; performs other administrative duties as needed in support of the department and Director of Utilities.
The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.
Provides director with needed information and assistance in moving overall department vision and goals forward; assists director in day-to-day tasks.
Provides clear and concise information through organization channels (up and down) as needed to inform subordinates and superiors of significant issues that arise; provide clear written and oral communications on all matters of concern.
Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, recommending disciplinary action and complete employee performance evaluations.
Assists with the department budget preparation for Director’s review for all subordinate divisions; monitors expenditures and revises operating budgets as needed.
Responds to calls from the public concerning system problems, complaints, or emergency situations, dispatches service requests.
Works with staff to ensure projects are executed successfully to meet budget and customer expectations; partners with vendors to identify new technologies that will save money and be more efficient.
Review various contracts and agreements.
Attends meetings and serves on committees.
ADDITIONAL DUTIES
Performs additional duties as assigned.
Education and Experience Bachelor’s Degree in Engineering, Business, or Management, with seven to nine years of experience.
An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.
Certifications/Licenses
Valid Driver’s License with acceptable driving record according to City Criteria
Job Knowledge Advanced knowledge of the subject matter. Complete comprehension of the subject area to solve common and unusual problems, able to advise on technical matters, and serve as a resource on the subject for others. Reading Advanced: Ability to read literature, books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents.
Writing Intermediate: Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.
Math Advanced: Ability to apply fundamental concepts of theories, work with advanced mathematical operations methods and functions of real and complex variables.
Communication Skills Recommendations regarding policy development and implementation are made and/or recommended. Contract may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Evaluates customer satisfaction, develops cooperative associations, and utilizes resources to continuously improve customer satisfaction.
Independence and Decision-Making Normally performs the job by following established standard operating procedures and/or policies. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.
Technical Skills Work requires advanced skills and knowledge in approaches and systems, which affect the design and implementation of major programs and/or processes organization wide. Independent judgment and decision-making abilities are necessary to apply technical skills effectively.
Fiscal Responsibilities Responsibility for final approval of budgetary recommendations. Monitors progress towards fiscal objectives and effectiveness, establishes road organizational goals and realigns work and staffing assignments in one or more departments.
Supervisory Responsibilities Manages, monitors, and directs the work performance of a department. Evaluates program/work objectives and effectiveness, establishes road organizational goals and realigns work and staffing assignments in one or more departments.
PHYSICAL DEMANDS
Work is sedentary in nature, requiring occasional light physical exertion.
Requires adequate vision, hearing, and talking to use a computer, telephone, and communicate effectively with others.
NON-PHYSICAL DEMANDS
Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time.
Regular and predictable attendance is expected.
May experience frequent time pressure, change of tasks, performing multiple tasks simultaneously, working closely with others as part of a team, tedious or exacting work, and noisy/distracting environment.
May experience occasional emergency situations and irregular work schedule/overtime.
MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE
Typically requires use of standard office equipment, including computer and related hardware and software.
WORK ENVIRONMENT
The work is typically performed in an office setting, primarily at a desk in a quiet environment, where the employee is not normally exposed to environmental hazards. There are occasional visits to job sites, where the employee is expected to use appropriate protective equipment for the assigned task (hard hat, safety vest, steel toe shoes, etc.); and any other equipment as apparent or assigned.